Chill, relax and try your new system at home.
We want to help you choose hi-fi that you absolutely love. Room acoustics as well as any partnering equipment can play a part in how a product sounds and performs.
We always encourage our customers to try a product at home to get opinions from friends and family before deciding on the one product (or more!) that you would like to purchase. So, our Home Trial service allows you to try a product for 14 days to check how it sounds and looks in your own home.
Here is how it works:
We require a 90% security deposit payment just in case we do not receive the demo products within the agreed time frame or if they are returned damaged.
We will ship the items to you with DPD, which you can try at home for a period of 14 days. Once you are done demoing the product just email us and we will arrange return shipment, priced at £10 per box.
If you decide you don’t want the product, we will refund the security deposit. If you wish to order a new product we will charge the remaining amount and send a new unit to you.
It’s that simple. If you have any other questions our service team will be happy to assist.
Please note all trials are subject to stock availability and product colours may vary for trial models. The Home Trial service is available to UK residents only and is not offered to any addresses outside the UK.